Custom ERP vs off-the-shelf software: which is right for your business?

By the Nortel Tech team · · 5 min read

An ERP brings finance, stock, sales and people data into one system. The big question is whether to buy a ready-made platform or build one around your processes.

The case for off-the-shelf ERP

  • Faster to start, with proven modules for common needs
  • Lower upfront cost
  • Vendor support and regular updates

The case for custom ERP

  • Matches the way your business actually works
  • No paying for features you do not use
  • Easier to integrate with the tools you already have
  • You control the roadmap

Hidden costs to watch

  • Licence fees that grow with every new user
  • Customisation charges to adapt a rigid platform
  • Workarounds and spreadsheets that fill the gaps
  • Data migration and staff training

A middle path

Many businesses start with a configured platform for standard needs, then add custom modules where their processes are unique. Whichever route you choose, map your processes first and migrate clean data.

Planning a project?

Talk to Nortel Tech about the right approach for your business.

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